Four pitiful racks

Frustrated with his experience at the Uniqlo "sample sale" yesterday, a Racked reader reached out to the store's management. An excerpt of the response letter he forwarded to us is below. From a Uniqlo manager:

Thanks for taking the time to contact us and for your patience this morning at the store. This was our first sample sale and needless to say the response was unexpected! In fact, I popped by to check out the sale and it's already down to less than two racks. We began making announcements this morning as soon as we saw a line had formed outside the store and certainly know to arm ourselves with more merchandise before planning our next sample sale. We certainly appreciated everyone's patience and I hope you found something worthwhile at the sale.

Filed under Above The Fray, Manhattan: Soho, Broadway, Cashmere, Sale, Soho, Uniqlo

Email this post to a friend

Email Crisis Management: Uniqlo Responds to Unhappy Sample Sale Customer

• Your friend's email address
• Your email address
• Note to your friend (optional)
• Antispam: What is 11 plus 9?
• or cancel (Email addresses are not saved or shared with outside parties.)

Comments feed for this post

• Women
• Deeply Madly Living
• Bliss
• EVA
• Reason
• John Varvatos
• Jill Stuart
• Issey Miyake
• Alexia Crawford
• Melanie Dizon
• Paul Stuart
• The Love Brigade
• Son of Lamb
• Shop
• Barneys
• Nava Zahavi, Development, Lambertson Truex
[more]

• Men
• Deeply Madly Living
• Bliss
• Unruly Heir
• Reason
• John Varvatos
• Issey Miyake
• Paul Stuart
• Assembly
• The Love Brigade
• Barneys
• Nava Zahavi, Development, Lambertson Truex
• Patagonia
• Paul Stuart
• Catherine Memmi
• Dalaga
[more]